Delivery Information

 

1. How much is the delivery cost?

We offer FREE shipping to Australia & New Zealand for order over AUD40 and NZD65 respectively.

EXPRESS post is only available for items that are In Stock. For details, please email info@jekca.com.au

2. How long will the delivery take?

Items in stock: Dispatch within 2 to 3 business days from Sydney. 
Other items: Deliver in around 15 to 20 business days

Orders to NZ will be sent from our Hong Kong Head Office, as it's faster than sending from Sydney. Estimated delivery time is around 14 to 20 days

3. Do you deliver overseas?

www.jekca.com.au only handles all the deliveries within Australia and New Zealand. For other locations, please contact info@jekca.com or visit www.jekca.com

4. Can you deliver to a PO Box?

Yes!

5. My order hasn't arrived, what now?

If your order hasn't arrived, please contact Customer Support at info@jekca.com.au, and we will look into it for you.

6. Do you offer click and collect service?

No, but we provide free delivery service to your hands!.

7. Can I order from overseas and have the product delivered to an address in Australia?

Yes, you can order products from overseas at www.jekca.com.au